The New Stack Context

How to Respond to Any Crisis (IT or Otherwise) in an Organized Way


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For this week's episode, we speak with Rich Adams, a senior engineer of security and incident response at PagerDuty. A few weeks back, PagerDuty released as open source the documentation for how organizations can set up a process for responding to incidents, including the establishment of a command center and the designation of an incident response leader. The guidelines are based on the company's own standard operating procedures for handling a crisis.
In the second half of the show, we spoke to Kong co-founder Marco Palladino, about the end of what calls "software tribalism," as open source moves the industry to a hybrid world driven by developers, not software stack vendors.
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The New Stack ContextBy The New Stack

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