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How To Respond To Bad Customer Feedback & Use It To Improve Your Services (Ep 60)
In this episode, Josh & Brad answer a question from Katie about receiving negative feedback for her service-based business. We discuss how to receive feedback, analyze it, and what to do moving forward to improve customer experience.
Follow Bradley Mora: @bradmora101
Follow Josh Jacobs: @mrjoshjacobs
If you enjoyed this episode, please give us a follow and leave a review. We'd really appreciate it!
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By Josh Jacobs & Bradley MoraIn this episode, Josh & Brad answer a question from Katie about receiving negative feedback for her service-based business. We discuss how to receive feedback, analyze it, and what to do moving forward to improve customer experience.
Follow Bradley Mora: @bradmora101
Follow Josh Jacobs: @mrjoshjacobs
If you enjoyed this episode, please give us a follow and leave a review. We'd really appreciate it!