In this episode I outline the challenge and power of cognitive bias that prevents organisations from around the world from realising customer growth potential and help you go beyond the basic strategies for customer retention.

How to Retain Customers: The Middle

If you’re a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life.


Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave. Make sure you subscribe to this podcast to be notified whenever a new episode drops. 

Be sure to check out my website for some informative content on the blog: jermaineedwards.com

Business

Entrepreneurship

Management

If you’re a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life. Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave. Make sure you subscribe to this podcast to be notified whenever a new episode drops. Be sure to check out my website for some informative content on the blog: jermaineedwards.com

If you’re a sales leader, executive, key account manager or customer serving professional in a B2B industry, you're in the right spot! I want to show you how you can activate the three core drivers that produce fanatical fans and highly profitable customers for life.


Hi, I'm Jermaine, a customer growth author, speaker, consultant, and business relationship specialist. I help key account leaders become the advisers their customers never want to leave. Make sure you subscribe to this podcast to be notified whenever a new episode drops. 

Be sure to check out my website for some informative content on the blog: jermaineedwards.com

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How to Retain Customers: The Middle

How to Retain Customers: The Middle