James Dooley speaks with Mads Singers about how employers can succeed in the interview process and consistently hire the right people. The discussion breaks down why hiring is a learnable skill, not guesswork, and why attitude often matters more than raw ability. Mads explains how to spot negativity, test for honesty, and assess personality fit using behavioural frameworks. They also cover how to handle large volumes of applicants, when to promote internally, and why founders should never fully delegate hiring decisions. The episode offers practical, experience led guidance for building stronger teams and avoiding costly hiring mistakes.