This week, I sit down with Bobby Triplett, Senior Vice President of Renovations at Offerpad, and we go deep into one of the most overlooked but critical parts of real estate investing — renovations at scale.

Bobby oversees renovation operations across 15 states and 20+ markets, managing hundreds of projects per month. We talk about what it actually takes to build a consistent, high-performance renovation machine across multiple regions, why most contractors struggle with accountability, and how speed — not just cost — is the real lever that protects profit in today’s market.

If you’re flipping houses, expanding into new markets, or frustrated with unreliable contractors, this episode will completely shift how you think about execution, leadership, and operational consistency.

Episode Timeline & Highlights

[0:00] – Introducing Bobby Triplett and Offerpad’s renovation footprint across the country.

[3:19] – How Offerpad evolved from iBuyer to nationwide renovation service provider.

[5:08] – Scaling to 1,200+ flips per month and what that taught the team about systems.

[7:27] – Why no two homes — or markets — are the same.

[9:18] – Leadership summits, shared scars, and building a culture of accountability.

[11:16] – Why tech investment often ignores renovations — and why that’s a mistake.

[14:17] – Standardization vs. local market nuance in construction.

[16:34] – Radical transparency with contractor scorecards and performance metrics.

[18:46] – Creating accountability without yelling and chaos.

[23:36] – Speed vs. cost vs. quality — and why Bobby bets on speed.

[24:41] – Paying contractors fast to build loyalty and priority.

[27:53] – Who Offerpad serves best — mid-sized operators and serious flippers.

[29:28] – Enabling remote investing with trusted boots on the ground.

[31:01] – Institutional-level renovation services without institutional overhead.

[33:08] – The Days Per Thousand (DPT) metric and controlling project timelines.

[34:36] – Why today’s tighter market punishes sloppy execution.

[36:41] – Building investor confidence through consistency and delivery.

5 Key Takeaways

1. Speed protects profit. The longer a project drags, the more risk and holding costs eat your margin.
2. Standardization scales, but local expertise wins. 80% process, 20% market nuance.
3. Transparency drives performance. Scorecards and accountability conversations matter.
4. Pay fast, expect excellence. Strong contractor relationships are built on trust and consistency.
5. Remote investing only works with reliable execution. Acquisition and disposition are easy — swinging hammers is not.

Links & Resources

• Offerpad Renovations – Nationwide renovation services across 15 states
• Connect with Bobby Triplett – LinkedIn
• SmrtPhone – The only phone system built for real estate investors (5,000 free minutes)
• ThatRealEstateTechGuy.com – All episodes and exclusive tech discounts

Closing

If you enjoyed this episode, please follow, rate, and review That Real Estate Tech Guy. Share it with an investor who’s ready to expand markets, tighten execution, and stop letting renovations be the bottleneck in their business.