No one likes to deliver bad news. It's never easy. Yet, it's part of our job as employee communicators. How to make this less painful? — continuous communications. Don't hit people with one unexpected announcement. Instead, provide them with frequent, clear, and honest updates about the situation in your organization. If people are prepared, if they get information from trusted sources, not the rumors, they will be more understanding when or if there will be any bad news.

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