The Health System CXO Podcast

How to Solve Healthcare’s Engagement Problem, featuring Michael Serbinis


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Topics in this conversation include: 

  • Healthcare has been stuck in a system of record transaction model during episodes of care versus more of a system of engagement model that is continuous. 2:00
  • Mike describes League and the platform solution that they bring to the healthcare space, bringing consumer-centric digital transformation to the industry. 8:38
  • Mike shares about his background, including working with Elon and Kimbal Musk, as well as how he is continually inspired by solving big problems that impact many people. 15:16
  • A mission-oriented team of generalists who know that failure is not an option brings value to an organization as they seek to solve problems and create effective solutions. 18:44
  • Mike discusses how power in platforms and ecosystems was a lesson learned from creating the Kobo eReader in competition with Amazon's Kindle and how fear as a motivator can create powerful change, continuing with how healthcare can benefit from the motivation of big tech taking over healthcare. 20:59

Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Officers and Strategy Executives provided by our company SME's - Anne Herleth, Jasmaine McClain, Ph.D. and Jackie Kimmell.

Subscribe today and receive the latest insights from the country's leading Health System CXO experts regularly, helping you remain current and guide your health system strategy with thought leadership and success.

The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.

About The Health Management Academy:
Since 1998, The Health Management Academy has cultivated the premier community of healthcare's most influential changemakers from the top U.S. health systems and innovative industry partners. We power more than 2,000 health system senior executives and 200 industry organizations through exceptional peer groups, original market insights, world-class leadership development programs and novel member alliances. Our industry-leading programs and solutions enable members to facilitate meaningful relationships, navigate strategic transformation and address critical industry issues. To learn more, visit hmacademy.com and follow The Health Management Academy on ...

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The Health System CXO PodcastBy The Health Management Academy

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