What makes a great command staff — and how do you ensure your negotiations build the department, not break it? In this episode of The Chief Exchange, Chief Keith Bryer from Palm Beach Gardens Fire Rescue (FL) shares lessons from decades of leadership experience. You’ll hear his best advice for identifying and empowering future leaders, creating healthier workplaces, and striking the right balance between labor and management. Chief Bryer also makes the case for a 24/72 shift schedule and offers insights into what makes department wellness programs actually work.

Whether you’re on the cusp of your first promotion or guiding an entire department, this episode equips you with practical strategies to lead well and negotiate even better.