Website 101 Podcast

How to Talk to Your Web Developer: Communication Tips for Clients


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Learn how to effectively communicate with your web developer, setting expectations and measuring success. Tips for both clients and developers on navigating the relationship.
  • How much does a website cost?
  • Think about what you want from your website
  • How to measure success of a website
  • Have realistic expectations
  • Not all feature requests are equal
  • Free isn't free!
  • Agree on how you'll communicate throughout the project. Good communication is crucial.
  • What constitutes an emergency?
  • How to tell a developer "something's broken!"
  • What platforms will your website support?
  • "Make the logo bigger" - Provide objectives, not solutions.
Key Topics
  • Defining success in terms of client goals and business objectives (05:24)
  • Understanding the need for realism when discussing website features and budget (10:04)
  • Effective communication strategies, including using a centralized platform for project management and tracking issues (20:12)
  • Providing specific details when reporting problems, such as the URL, error message, and sequence of actions taken (21:16)
  • Considering factors like operating system, browser, and device support during project planning (27:32)
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      Website 101 PodcastBy Sean Smith, Mike Mella, & Amanda Lutz

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