Code to Cloud

How to Think Like a 7-time CIO: A Discussion with Mark Settle


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This episode features an interview with author and 7-time CIO Mark Settle. Mark has served as CIO at companies like Okta, Visa and Arrow Electronics. And he has published two books: Truth from the Trenches: A Practical Guide to the Art of IT Management and Truth from the Valley: A Practical Primer on Future IT Management Trends. On this episode, host Tim Chase and Mark talk about the competencies you need to have if you want to be in an IT leadership role, how to communicate effectively with the board and the rest of the C-suite, and the lessons he’s learned as a 7-time CIO.

Key Quotes

*”If you really want to have an impact over time, and really start realizing your market equity, not your brand equity, but what you bring to that next job over time will be less and less about what you know about blockchain or large language models and more and more and more if you understand how do we really make money here? And like, where are the high leverage points for us to succeed?”

*If you're managing an IT team on a strategic basis and not just lurching from one budget to another or tactical crisis to another, you really want to think into the future two or three years. And I tell people it's instructive. Take a blank sheet of paper, a whiteboard or whatever, and sketch out the organization you think your company needs in two years from now or three years from now, and what skills you're going to need. Because otherwise, the tech debt that you have manifests itself in the skills of your team.”

*”I think AI is a perfect example of this. If you've gone through the last three or four budget cycles as a CIO and you've said to yourself, ‘Well, we really don't need any machine learning modeling capabilities within the company today, I can kick that can down the road another three or four budget cycles,’ then your CEO comes in and says, ‘What are we doing about generative AI?’”

Time Stamps

[1:08] What does it take to be an IT leader?

[2:53] What is the future of IT management?

[8:06] How to convey IT priorities to your CFO

[9:37] What are emerging security concerns?

[11:16] How is security a business enabler?

[13:32] How companies could benefit from adopting consumer-grade end user authentication procedures

[18:02] Why delegation is important as a CIO

Links

Connect with Mark on LinkedIn

Read Truth from the Trenches: A Practical Guide to the Art of IT Management

Read Truth from the Valley: A Practical Primer on Future IT Management Trends

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