A lot of channel partners want to morph their business, to provide sticker relationships with their customers. One way to do this is to offer managed services – that is, managing components of a customer’s IT environment. So you might be asking: what is the fastest path to adding this practice area to your portfolio of services? We talked recently with Rebecca Grigas, who is the Manager of Managed Services Consulting for Dell. Listen to the podcast here, as she talks about the business potential of becoming a MSP and how to become one. (11 minutes)