Paul Gillin, co-author of Attack of the Customers, explains how negative online reviews are opportunities to turn unhappy customers into raving fans.

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Paul Gillin, co-author of Attack of the Customers, explains how negative online reviews are opportunities to turn unhappy customers into raving fans.

Paul Gillin, co-author of Attack of the Customers, explains how negative online reviews are opportunities to turn unhappy customers into raving fans.

How to Turn Unhappy Customers into Raving Fans

Tips and techniques to help you unleash your sales potential.

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How to Turn Unhappy Customers into Raving Fans

How to Turn Unhappy Customers into Raving Fans