Zac Garside is the Director of Sales & Marketing at Power Selling Pros. Zac is a communication expert who has helped hundreds of service businesses improve their customer service and in turn make more money, build a reputation of excellence, and create a thriving culture of “WOW” experiences. In this episode, Zac discusses how your customer service department can be a profit center – and the ripple effects that great customer service can have across your organization.