<p>Almost half of UK adults are considered vulnerable in financial markets—putting them at heightened risk of harm. In this episode, I’m joined by Tim Rooney, CEO of Salad, to explore how the social lender is harnessing Artificial Intelligence to spot signs of vulnerability and better support its customers.</p>

Almost half of UK adults are considered vulnerable in financial markets—putting them at heightened risk of harm. In this episode, I’m joined by Tim Rooney, CEO of Salad, to explore how the social lender is harnessing Artificial Intelligence to spot signs of vulnerability and better support its customers.

How to use AI to identify vulnerable customers (S4, Ep3)

Hosted by Dr Pål Vik, senior researcher at Community Finance Solutions at the University of Salford Business School, Innovation in Financial Inclusion centres on radical, innovative interventions, policies and programmes to address financial exclusion, including financial literacy, affordable credit, savings and maximising income. Episodes will launch bi-weekly on a Wednesday and welcome high-profile names in the space to explore emerging and innovative financial inclusion policy and practice in the UK and beyond

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How to use AI to identify vulnerable customers (S4, Ep3)

How to use AI to identify vulnerable customers (S4, Ep3)