While customer feedback is crucial to your startup, it’s also something most founders have a love/hate relationship with. How do you decide if feedback is valuable or not? How do you keep complaints from dragging you down? Where do you draw the line on letting feedback steer your company?

https://baremetrics.com/blog/customer-feedback

How to use customer feedback to drive your business

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Earlier this year I failed to sell Baremetrics for $5m. But I learned a heaping pile of things from that and one of the biggest things I learned about was the world of asset sales and stock sales.

This is about to get real nerdy but this is crucial if you're trying to sell a company. It could literally save you millions of dollars.

Saving you millions of dollars: asset sale vs stock sale

I failed to sell Baremetrics for $5m. While failure is 100% a part of success, it's only useful if you learn something. So, here are some of the things I learned from this little failure.

Hopefully these are some things you can apply to your own company (present or future) that can save you a bit of pain.

5 things I learned failing to sell Baremetrics for $5m

In the past six years of Baremetrics' existence, I've received dozens upon dozens of emails from folks interested in acquiring Baremetrics. When you're running a transparent company that's growing, it just comes with the territory. Generally these conversations quickly fizzle once they realize I'm not even remotely interested in some quick, 1x revenue sale.

I almost sold Baremetrics for $5m

Intros, a product we launched to great fanfare three months ago, is being shutdown, having never made a single penny and costing our team months of work.

https://baremetrics.com/blog/sunsetting-intros

Sunsetting Intros: A post-mortem on shutting down a product we just launched

Yesterday I wasn't feeling great, mentally. I had a level of anxiety I hadn't felt in a long time that started in the morning and really persisted through the night. I can't pinpoint it to any one specific thing. It was more the sum of a dozen small things. I felt like I hadn't been leading the team well through a big product change, parenting has been taxing lately, I was second guessing all sorts of life decisions, the things that typically bring me joy day in and out have just felt really uninteresting and on top of that, the weather yesterday was dark and stormy...which perfectly matched how my brain felt.

https://baremetrics.com/blog/founder-mental-health

How to use customer feedback to drive your business

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