01:00 Hack number one - Improved Hygiene - Take the advantage of task management software to help you structure new cleaning routines and communication within your housekeeping department.  

01:39 Hack number two - Contactless Operation - Reducing the number of physical touchpoints is very important and here technology can help to automate many processes, such as online check-in, mobile keys or usage of kiosks. 

02:42 Hack number three - Social Distancing - Use technology to inform guests about social distancing rules and available spaces but also leverage it to keep your guests entertained without the need of leaving the room; make sure your WiFi is fast & reliable and you use Cast to TV solutions or similar. 

03:19 Hack number four - COVID-19 Communication - Digital signage and wayfinding can help you, both, to lead your guests but also to maximise your marketing opportunities.  

03:37 Hack number five - Revenue Growth - Look at all added options you can offer your guests in this new world; think of gift cards as a way to upsell future stays.