In this episode, Mark Terrell, an experienced coach and entrepreneur shares how we can use motivational maps to motivate employees. He also shares how to make leaders and communication amongst teams more effective. Insights he shares include:

• How would you define a reluctant leader
• How would you define motivational maps
• How would a business use motivational maps to achieve predictable B2B success
• Can employee motivation and people development be seen as indicators of business growth
• How can motivational maps can help those who have been thrust into leadership but not really equipped for their new role
• What are the nine motivators that you could find in your team/organization
• How you can use the 9 motivations to motivate your employees
• How teams can use it to give feedback as to what motivations they see in you
• How to identify motivational gaps in the organization
• How motivational maps be used to impact customer experience and customer service quality
• The mistake that most businesses make in implmenting motivational maps. 
• and much more