Lost your way on the computer, but don’t know where exactly you went wrong? Problem Steps Recorder is a free service you can use on your PC to help. It allows the computer to take screen shots of your work automatically, so that when you can go back and retrace the steps you took before you made your mistake, or have something to show the tech support agent working to help you. This is great especially for novices, who might make errors without knowing it, but over time this can help you smooth out over those errors you make repeatedly. Interested? Listen in to this episode and start using Problem Steps Recorder today!