Listen as Robert White explains how to gert the most from JCPB's social media outlets when a bit of customer support is what you need most.

How to Use Social Media to Enhance Customer Service

Welcome to PowerCast, the Johnson City Power Board's weekly podcast. Join us each Friday when we feature interviews, discussions, and reviews of current events and issues affecting JCPB customer-owners. To ask a question, make a comment, or suggest a topic for the PowerCast, send us an email via the link to the right or call and leave a voice message at (423) 952-5165. Don't forget; you can also follow us at JCPowerBoard on Facebook, Twitter, YouTube, and Blogger!

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How to Use Social Media to Enhance Customer Service

How to Use Social Media to Enhance Customer Service