What if you could qualify leads, show off your past work, and prevent callbacks—all without ever stepping foot in a client’s home?

In this episode, Mike Goldstein chats with James Hatfield, Chief Revenue Officer at LiveSwitch, a video communications platform built specifically for service businesses like yours. James shares his journey from running a painting and pressure washing company to helping thousands of contractors scale faster with instant video tools.

Whether you're dealing with unqualified leads, no-show appointments, or struggling to collect reviews—this episode will show you exactly how to use video to close more sales, streamline communication, and create a better client experience from start to finish.

What You'll Hear in This Episode:

• Why speed to lead is more important than ever for remodelers
• How to qualify prospects with a single text—before wasting gas
• Using QR codes to automate job site videos, updates, and documentation
• Creative ways remodelers are using video to build trust and drive reviews
• How LiveSwitch integrates with tools like Jobber, Housecall Pro, and Zapier
• Why contractors are calling this the “virtual walkie-talkie” of sales

Resources & Links from the Episode:

Free Trial Signup: Try LiveSwitch Now

Get 10% Off with coupon code: CWKR10

About James Hatfield

James is the Chief Revenue Officer at LiveSwitch, a leading communications platform that helps home service pros use instant video to connect faster with customers, document jobs in real-time, and close more sales. With roots in the trades and over two decades in tech, James bridges the gap between practical field knowledge and smart digital tools.

️ Enjoying the show?

Rate, review, and share this episode of the Crushing it With Kitchen Remodeling Podcast with a fellow remodeler who needs to simplify their sales process.

Subscribe so you never miss an episode packed with tools and strategies to grow your business.