The Copernican Shift

How to View Experience Through an Industry Lens, with Julie Sanford


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What does it mean to view your experience selling and experience marketing efforts through an industry lens? How can you redefine the narrative for specific industry verticals?

Julie Sanford, GM of the Global Industry Product Group at Microsoft, joins me for a look at Microsoft’s evolution from a product-first company, to an outcome- and value-based company that is customer focused, customer obsessed, and customer first.

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The Copernican ShiftBy Grad Conn

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