The first minute that a customer engages with your restaurant sets the tone for the rest of the experience. In this episode, Shaun de Vries and Josh Kopel discuss useful tactics to ensure that your team “wows” your customer base from the moment they walk in.

For more information on Shaun and his company, visit https://www.openpantryconsulting.com/.

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Restaurant Marketing School is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time.

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