In this episode, we sit down with Andy Chang, Chief Marketing Officer at UChicago Medicine, to explore how one of the nation’s leading academic health systems is preparing its teams for an AI-driven future.

Andy shares how UChicago Medicine is embracing AI and automation to modernize patient engagement, marketing, and growth strategies—while making sure its people stay at the center of the transformation.

In this episode, you’ll learn:

• Why reskilling in AI and data literacy is critical for healthcare teams
• How UChicago Medicine is moving beyond outdated tools like fax and CD-ROMs
• Why cultural change—not just technology—is key to AI success
• How AI is helping shift healthcare from a cost-driven to a growth-driven mindset

If you’re leading or navigating digital transformation in healthcare, this is a masterclass in what it really takes to future-proof your organization and your people.

Tune in now to hear how Andy and his team are shaping the future of healthcare, one skill at a time.

Links:

• Andy Chang on LinkedIn: https://www.linkedin.com/in/andrew-chang-055216/
• UChicago Medicine: https://www.uchicagomedicine.org/

Chapters

00:00 Introduction to AI in Healthcare

03:43 Andy Chang's Journey to UChicago Medicine

06:55 Elevate 2035: Strategic Vision for Growth

09:47 The Role of AI in Transforming Healthcare

12:54 Addressing Technical Debt in Healthcare

15:54 Cultural Change and Innovation in Healthcare

18:35 Empowering Teams for Future Growth

22:04 The Importance of Continuous Learning

24:50 AI as a Tool for Efficiency and Quality

27:44 Conclusion and Future Outlook