Welcome to Leaders in TEQ, a podcast that aims to uncover how the most influential businesses in retail, healthcare, and logistics solve their real-world operational problems to become more streamlined and profitable.

We go beyond the fluff to provide practical, actionable advice for operational leaders on how to solve process challenges successfully.

This week, Alex Whiting is joined by Clare Bottle, Chief Executive of the United Kingdom Warehousing Association (UKWA).

Heading up an association that represents over 1,000 company members operating warehouses, and with over 25 years’ experience in operational logistics, Clare gives us her unique perspective on the big issues impacting the industry and how UKWA is helping to tackle them as the organisation celebrates its 80th anniversary.

The episode covers:

• The impact of technology, in particular data accuracy and workforce tracking, on improving safety standards.  
• How the pandemic elevated the status of warehouse employees and accelerated e-commerce growth.
• The shifting place of warehouses in the supply chain to include more on-site manufacturing, returns processing and the rise of nearshoring.
• The future of warehousing and the importance of technology in meeting growing demands
• How the new warehouse manager's Certificate of Professional Competence (CPC) will address hierarchy and skills gap. 
• The need to improve ESG credentials for investors, consumers and employees. 

To learn more about MiTEQ, visit https://miteq.co.uk/