In this episode of the RegulatingAI Podcast, we speak to Hovig Etyemezian, Head of Innovation at UNHCR, the UN Refugee Agency. From fieldwork in Mosul to AI-powered systems in Geneva, Hovig shares a compelling narrative of innovation, ethics, and resilience in refugee services. 

🎯 Key Takeaways: 

• How UNHCR uses AI to process refugee feedback at scale 
• Why chatbots, messaging apps, and call centers are critical digital tools 
• The balance between automation and “human in the loop” care 
• Refugee-led innovation programs and grassroots solutions 
• Ethical safeguards and the importance of not “parachuting” tech solutions 

💬 A conversation that humanizes AI and shows how responsible innovation can restore dignity to displaced communities. 

Resources Mentioned: 

https://www.linkedin.com/in/hovig-etyemezian-9b33994/