Finding the voice of your church is one of the hardest things in church communications. This week we talk with Kelley Hartnett about why the words we use matter (4:16), how our words can make people more at ease (11:02), and what to do if you’re hitting a wall in developing your church’s voice (21:11). We also discuss how the voice of our church has to reflect the vision of our church (20:07) and how finding our voice takes a frustrating amount of time (30:28).

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