January 20, 2022

How We Got There: Ryan Hitchler, CEO & Co-founder of Centro

25 minutes

In today’s episode, I talk with Ryan Hitchler who is the CEO and co-founder of Centro. He shares how we got into the ecosystem. We discuss building a unique connector between Salesforce and Slack after his time at Conga and CRM Culture (ActionGrid). Ryan is the guy that I go to whenever I have any questions about Slack and is on the leading edge of all things Slack & Salesforce.

I really appreciate his honest take of options for ISVs to learn more about Slack and how to integrate to it....with or without Centro!

Here’s a closer look at the episode:

How did you get into the ecosystem?

Building a unique connector Salesforce and Slack

What's been the best program that you created or been a part of?

What types of communication happen in Slack?

What are you most proud of from your time in the ecosystem?

Advice for founders

Sharing mistakes to learn from

Any specific KPI improvements?

What's been your best performing lead sources?

What should other ISVs be thinking about in regards to Slack?

Best practices to collaborate

Where should you start?

Vision for Slack and Salesforce

This episode is brought to you by Appiphony. Appiphony is a leading Product Development Outsourcer that has been helping AppExchange partners architect, develop and get their apps through the Salesforce security review, since 2009. Appiphony is the only PDO funded by Salesforce Ventures and its customers include Stripe, Slack, LinkedIn, Docusign, and Salesforce. Visit www.appiphony.com to learn more about how Appiphony can help your organization successfully launch their app on the Salesforce AppExchange today.

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