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On today's episode...

How We Respond Matters... What Now?

In this 'What Now?' mini-series episode, Sam Goodman (The HOP Nerd) shares practical steps to improve reactions, foster learning, build trust, and make Human & Organizational Performance real.

Actionable Steps Discussed (The "What Now?"):

• Master the Pause: Deliberately pause before reacting to surprising news.
• Make Your First Words Curious Word: Start interactions about events with open-ended questions aimed at understanding ("Teach me more...").
• Focus Response on the System: Guide conversations and reviews towards understanding context and system factors, not just individual actions.
• Ask Key Questions Immediately: Use a structured approach (Care, Stabilize, Communicate, Plan Learning) as the standard first response to events.
• Leaders Model the Response: Leaders must visibly demonstrate thoughtful, curious, system-focused responses, especially under pressure.

FOLLOW SAM https://www.linkedin.com/in/sam-goodman-03a95391/

Contact him at: [email protected]

Book an initial consult at: https://calendly.com/d/26x-qs8-xnv/initial-consultation-call

Visit TheHOPNerd.com to schedule a consultation, access free resources, snag some exclusive merch, and more.

Sam, a unique blend of strategist and comedic creator, brings a fresh perspective to organizational improvement. He's not your typical consultant; he's The HOP Nerd, dedicated to highlighting the absurdity in our workplaces and workplace safety through his hilarious and insightful content. With a track record of helping hundreds of businesses successfully operationalize HOP, and teaching tens of thousands of people around the globe HOP concepts, Sam uses his comedic lens to expose the ineffectiveness of our more traditional approaches.

Ready to take your organizations efforts around learning and improvement to the next level? Book Sam Goodman for consulting, speaking engagements, or to inject some much-needed thought and humor into your next event.

Follow Sam on:

• LinkedIn: https://www.linkedin.com/in/sam-goodman-03a95391/
• YouTube: https://www.youtube.com/@TheHOPNerd
• Instagram: https://www.instagram.com/thehopnerd/