Al Levi spent more than 25 years working in every facet of his family's plumbing, heating, cooling (and now electrical) business before exiting the business and launching his coaching career. According to him, “I made every mistake you can make” and “realized one day I was going to be a rich dead guy.” Al explained that he was able to overcome and learn from his mistakes to find success – and he has captured those learnings so you can find success too. Importantly, he says it doesn’t matter what type of business you run. The key, he says, is developing systems or what he calls “operating manuals” so you can give your team clear guidelines showing them what and how you want things done so you can avoid reinventing the wheel every day.