I got a chance to speak with Howard Tiersky. Howard is CEO and Founder of FROM. FROM, The Digital Transformation Agency and we talked about Digital Transformation, Innovation and why these buzz words matter but also don't really matter.

Howard has been working with many really big name industries and has helped them make the changes necessary to adjust or rebuild their business to stay relevant. He has published a book "Winning Digital Customers: The Antidote to Irrelevance" which is a Wall Street Journal Bestseller. When the opportunity to speak with Howard came across my desk I was like "yeah! of course I would".

One takeaway from the conversation was the fact that many perhaps most businesses are behind the curve on addressing their customers digital needs and that those who have a vision for transformation need to not hold back. If you are working in a business or consulting a business and have certain insights into what is working less than optimal then speak up!

I hope you enjoy this podcast. I know I certainly did.

Website https://www.from.digital

Howard's Podcast https://podcasts.apple.com/us/podcast/winning-digital-customers/id1535975495

My most recent blogpost at https://digital-done-right.com/newnormalblog

https://open.spotify.com/episode/3WUVumpkK0RIRKBUnQ5m9f?si=399e32cbac75497b

https://podcasts.apple.com/de/podcast/new-normal-designing-great-experiences/id599434958?l=en&i=1000527225434

https://www.linkedin.com/posts/andrewfmaher_newnormalpodcast-innovation-cxstrategy-activity-6815650938762604544-ibDd