Developing a strategic workforce roadmap for human resources (HR) and procurement to optimize its contingent workforce, Mastercard unleashed a program driven to greater efficiency, compliance and scalability. AGS Managed Services (AGS) Executive Director of Client Delivery Dave Corrion hosts an in-depth discussion with Mastercard executives David Feldman, vice president of contingent workforce management, and Pratik Patel, director of sourcing and supplier management, on how this partnership has yielded lasting results.