Future of Threat Intelligence

H&R Block's Joshua Brown on Addressing Underlying Policy and Cultural Issues in Cybersecurity


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In this week's episode of the Future of Cyber Risk podcast, David speaks with Joshua Brown, VP and Global CISO at H&R Block, who explains the importance of not being alarmist when raising risk concerns and avoiding leading a conversation with "no." 

Joshua also discusses why storytelling is such a huge part of his role and shares some advice for cybersecurity professionals, including a reminder that technology is the enforcement mechanism for our solutions, not the solution itself.

 

Topics discussed:

  • How Joshua started in philosophy and ended up at a tech desk, then building a security team.
  • Signs that it's time to discard the old way of doing things for something better.
  • How Joshua knows he's getting his ideas across during his meetings with board members and how that affects their desire to take risks.
  • How being a good storyteller can help a CISO communicate with their team and the company.
  • The importance of listening, building relationships, and understanding motivations within your team.
  • Advice for cybersecurity professionals on communication, planning, and maintaining transparency.
  •  

    Key Takeaways: 

    • Craft compelling cybersecurity narratives that resonate with stakeholders, illustrating the risks and solutions in a context that matters to them, not just from a technical perspective.
  • Engage with your team regularly to understand their needs. Effective leadership in cybersecurity involves continuous learning and adaptation.
  • Watch for signs that something isn’t working and see if you can try something new.
  • Listen to the questions you’re being asked: they can tell you about how well you’re being understood. 
  • ...more
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    Future of Threat IntelligenceBy Team Cymru

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