HR Confessions

HR Crisis Response: The Celebrity Shift

Listen Later

In this episode of HR Confessions, Rebecca and Kim explore an unforgettable story about what happens when a routine review of customer feedback spirals into a viral sensation that tests HR policies, management skills, and career futures. The episode features a candid discussion about middle management challenges and navigating workplace incidents in the age of social media.

Lessons Learned:

  • Importance of clear policies for unusual situations
  • Value of strong middle management
  • Need for quick crisis response
  • Balance between policy enforcement and understanding
  • Impact of social media on workplace incidents
  • Discussion of middle management challenges
  • Insights on workplace incidents in the social media age

    • Notable Quotes:

    • "Management is not a personality trait, it is a skill."
    • "Act at work as if everything you say and do could get leaked publicly."

      • Learn more about your ad choices. Visit megaphone.fm/adchoices

      ...more
      View all episodesView all episodes
      Download on the App Store
      HR ConfessionsBy SkillCycle