This week on HR in Flow's weekly podcast. Poonam had a chat with Paul from Grovefield House Hotel about the challenges with customer service and the customer experience.

HR in Flow: Customer Service Challenges - EP 14

Presented by People in Flow's operations coordinator, Shannon O'Connor with guests Neville Pritchard and Nigel Girling. Special guests have included Dave Ulrich, Owen Ferguson, Andy Friedman, Catherine Llewellyn and Richard Scott; With many more exciting industry leaders in the pipeline!

We provide consulting, insight, coaching and facilitation of change innovation of the highest global quality. Reducing stress and energising the workplace is at the very heart of every action we take. 

Want to know more about what we do?

Get in touch on +44 (0) 1280 823702 or info@peopleinflow.com

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Presented by People in Flow's operations coordinator, Shannon O'Connor with guests Neville Pritchard and Nigel Girling. Special guests have included Dave Ulrich, Owen Ferguson, Andy Friedman, Catherine Llewellyn and Richard Scott; With many more exciting industry leaders in the pipeline! We provide consulting, insight, coaching and facilitation of change innovation of the highest global quality. Reducing stress and energising the workplace is at the very heart of every action we take. Want to know more about what we do? Get in touch on +44 (0) 1280 823702 or info@peopleinflow.com

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HR in Flow: Customer Service Challenges - EP 14

HR in Flow: Customer Service Challenges - EP 14