In this episode, we break down what it means to be 100% prepared for any home service call—because the call doesn’t wait for you to catch up.

From stocked trucks and strong diagnostics to mindset and communication, we discuss how preparation separates top-tier technicians from the average. Being ready saves time, builds trust with homeowners, and turns everyday calls into professional wins.

Whether it’s an after-hours emergency or a routine visit that turns serious, the prepared technician stays confident, efficient, and in control.

🎧 Preparation isn’t luck—it’s professionalism.

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