Joining us for this extra special episode of #HRTechChat is Mike Bollinger, vice president of strategic initiatives at Cornerstone OnDemand and a member of the 3Sixty Insights Global Executive Advisory Council. Mike and I have a shared history. It was Mike who recruited me to Thought Leadership & Advisory Services at Cornerstone OnDemand, where I learned a lot ahead of joining Nick Biron to co-found 3Sixty Insights. As always, Mike and I engaged in a wide-ranging and far-reaching conversation exploring the outer reaches of what might be possible in HCM. Here are a few of the ideas we covered:
How the concepts of concrete and abstract HCM extend to the C-suite and the science behind left-brain and right-brain thinking
How these ideas challenge traditional, conventional notions of what business and work are for
What psychedelic HCM might be -- i.e., the combination of concrete and abstract HCM that produces something greater than the sum of those parts and an expanded understanding of HCM
Why it has been a challenge to persuade employers to acknowledge the tangible value in abstract HCM -- i.e., the value in how employees feel about their jobs
A brief detour into the origins of HR and how the lingering effects of its beginnings have limited organizational leadership's scope of imagination as to what HCM is capable of achieving
How the massive disruption of 2020 catapulted us into a new reality where the employee experience, the macro expression of abstract HCM, suddenly enjoys a respect that will not go away
Why a deep appreciation for abstract HCM, more than a pretense, will be indispensable to preserving the meaning and purpose that humans find in work as artificial intelligence begins to dominate task-based labor even in the realm of exempt employment
The relationship between data, judgement, intuition and decision-making in leadership
Why Skynet won't take over as long as we recognize that all managers must become leaders
How becoming organizations and institutions adept at continually re-skilling and up-skilling the workforce will be critical to ensuring that humans and robots coexist peaceably in the workplace, as a mutual benefit to each other in the future of work