In no other industry is having what you need when you need it more important, none-the-less many of us will be surprised at what level logistics organizations can play a part in healthcare delivery.  It goes beyond, just getting implants, medications, tests and other necessary healthcare components where they need to be.  They must be "handled with care" to the extreme.  From "chain of custody" to "cryogenic" technologies, how these healthcare related packages arrive matters.

Robin Hooker of UPS joins us to discuss how UPS implements their "It's a patient, not a package" philosophy.

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