In this episode of The Joel Comm Show recorded live on Blab.im, Joel interviews marketing specialist Jay Baer. Together, they discuss customer service and Jay's new book, Hug Your Haters. Featuring the top five reasons to hug your haters, this episode is packed with useful information, an inception-like moment where Joel and Jay streamed live on Periscope during the broadcast and a number of questions from the live audience. For more from Jay Baer, visit www.HugYourHaters.com

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