As a small business, you need to be constantly introducing new products, or evolving older products, to stay on top.By using Human-Centered Design methodology, you can ensure that these new products or changes are best meeting the needs of your customers or prospects.And don't forget...Chicks Dig EmpathyListen and learn, let us know what you think in the comments.If you're looking for the worksheet, here it is, courtesy the Small Business Association (SBA)https://bluntforcebusiness.com/wp-con...