In this episode of The Peach Pass Podcast by GSLA, we sit down with leadership expert and bestselling author Kristen Hadeed to explore what human-centered leadership truly looks like in senior living. Kristen shares honest lessons from her early days building Student Maid, why mistakes make us better leaders, and how trust, psychological safety, and meaningful relationships drive high-performing teams.

Whether you’re leading a community, supporting a team, or navigating constant change, this conversation offers practical, real-world takeaways you can put into practice immediately.