Even the most advanced systems can be undone by a single human misstep. In this episode of the z/Action Podcast, we explore how social engineering exploits human behavior and how awareness, culture, and continuous education can help protect mission-critical environments like IBM Z. Joining us is Niall Ashley, an IBM Champion and security professional passionate about raising awareness of the human side of cybersecurity. Together, we discuss real-world examples, the psychology behind social engineering, and practical ways enterprises can strengthen their “human firewall” to complement the technical resilience of the mainframe.