Future Proof HR

Human Judgment at Scale: How HR Leads Through AI, Growth and Change


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In this episode of the Future Proof HR podcast, Thomas Kunjappu sits down with Amy Goldfinger, Chief People Officer at Slice, to talk about what HR can and cannot hand over to AI.

Drawing from her experience across Walmart, Heidrick & Struggles, and Slice, Amy shares how the people function changes across scale, why startup HR requires sharper prioritization and speed, and why the fundamentals of talent, operational rigor, and leadership development remain constant.

They discuss practical uses of AI in learning and development, board preparation, performance management, and manager coaching. Amy explains why AI can accelerate the work, but cannot replace the judgment, creativity, empathy, and influence that HR leaders bring into the room.

From the risk of weakening early-career development to the opportunity to help managers have better conversations, this episode offers a grounded look at how HR can use AI as a capacity-builder without hollowing out the human capabilities that make people teams effective.

Topics Discussed:

  • How HR priorities change between a global enterprise and a late-stage startup
  • Why speed, prioritization, and “just enough structure” matter in high-growth environments
  • How AI helped Slice build a leadership academy and where human judgment still had to take over
  • Why AI output can feel repetitive, mechanical, or incomplete without human creativity
  • How early-career roles may change as AI removes some of the traditional training ground
  • Why struggle, discomfort, and hands-on work still matter for developing analytical judgment
  • How HR leaders can decide when AI is advantageous and when a human should lead
  • What board meeting preparation reveals about the value of wrestling with hard decisions
  • How AI can support performance management, review writing, and manager coaching
  • Why AI should strengthen manager capability instead of replacing difficult conversations
  • How people teams can use AI to do more with less without hollowing out HR
  • Why future-proof HR may become even more human-centric in an AI-driven workplace

Additional Resources

  • Cleary’s AI-powered HR Chatbot
  • Future Proof HR Community
  • Connect with Amy Goldfinger on LinkedIn

...more
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Future Proof HRBy Thomas Kunjappu