Join Daniel Rayner and Charon Abbott, Head Of Business Services at Allianz Partners Australia, as they uncover how the human element plays an important part in Business Process Management.

✅ How can we incorporate the human element into BPM?

✅ How to identify the key stakeholders, and involve them in the journey?

✅ How can we improve our questioning skills?

Tune in for great advice on practical steps that can be taken to ensure a great adapting to change in a process.

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