Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.Website: https://www.engati.com/Blogs: https://engati.com/blogCheck out our CX Library-CX Community page : https://www.engati.com/cx-communityCX Content page : https://www.engati.com/cx-contentYouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4SoundCloud Interview series: https://soundcloud.com/user-670584022/tracksSpotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUgAnastasia Vladychynska, Customer Experience Consultant at Vladychynska Consulting tells us what role does digital technology play in enhancing the customer experience and to what degree can we attempt to substitute the human consumer experience for a digital one. She also tells us what are the goals needed for improving customer experience to sustain long-term loyalty.Follow us on-Facebook: https://www.facebook.com/getengatiLinkedIn: https://www.linkedin.com/company/engati/Twitter: https://twitter.com/getengatiInstagram: https://www.instagram.com/getengati/Talk to us: [email protected]

 

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