In this episode, Cruce Saunders delves into the future of information with Ray Gallon, president of The Transformation Society. Learn about Information 4.0 and its significance in the era of Industry 4.0, where machines make decisions. Gain insights on the importance of humanizing technology and explore the future of knowledge and learning, advocating for a collaborative approach between technical documentation and training departments.

Read the full transcript on simplea.com.