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Humanizing The Headset
By Humanizing The HeadsetSociety & Culture
Humanizing The Headset episodes
- Culture in the Comm Center Pt 2
Welcome to the conclusion of our discussion on Culture in the Comm Center! We're again joined by Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP where we wrap up the discussion talking in detail about how the spectrum of training - from new TC, continued training, QA/QI, and feedback - has a huge impact on the culture of the Comm Center. We almost couldn't get Halcyon to stop talking! (in the best way possible - she knows how much we absolutely love her)
1 hr 22 min - Culture in the Comm Center
We're baaaack!! This is part one of a conversation on culture in the comm center. Joining us are Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP in a conversation about culture in the comm center. From the staffing crisis to morale to burnout and mental health, we're covering all the bases. Leave your thoughts in the comments and help us grow by sharing on your socials. Thank you for all you do!
1 hr 52 min - Episode 26- Team Transformation with Sugarland PDBrendhan, Janelle and Kalee talk with Shannon Price and Amy Patin from Sugarland PD in Texas about why their center is so amazing and how they got it there.1 hr 22 min
- Episode 25- Police Blotters Part 2Norm, Janelle and Kalee read more funny and weird police blotters and Google reviews from the internet1 hr 11 min
- Episode 24- Hanging Up the Headset with Tracy ErtlNorm, Brendhan and Janelle talk to Tracy Ertl, founder and trainer with Hero Light Training LLC, about how to plan for and execute retirement from 911 successfully. Every aspect from finances to physical health is a consideration that should be looked at!1 hr 20 min
- Special Broadcast for Uvalde, TexasCards and packages for the dispatchers handling the Uvalde, Texas incident can be sent to: Uvalde Police Department 964 W Main St, Uvalde TX 788014 min
- Episode 23- SWAT/Tactical DispatchNorm, Charisce and Kalee talk with Madelyn, a member of her agency's tactical dispatch team, about what a badass she is and how awesome her role with SWAT is!1 hr 18 min
- Episode 22- Self Care Isn't SelfishBrendhan, Janelle and Kalee talk about different ways they practice self care to manage the stress of their dispatching jobs1 hr 34 min
- Episode 21- Dispatch Hot TakesBrendhan, Norm, Kalee and Charisce talk about popular and unpopular opinions in the dispatch world. Should cell phones be allowed at the console? Should dispatchers be allowed to use marijuana recreationally?1 hr 41 min
- Episode 20- The Airing of Grievances 2021Norm, Janelle and Kalee talk about all the things that pissed them off at work in 2021 in an attempt to let them go forever and move forward into 2022 grievance-free!1 hr 47 min
About Humanizing The Headset
From the publisher's feed
Join the HTH crew to discuss current topics in the 911 telecommunications world, with a fair bit of humor thrown in for good measure.