Welcome to the conclusion of our discussion on Culture in the Comm Center! We're again joined by Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP where we wrap up the discussion talking in detail about how the spectrum of training - from new TC, continued training, QA/QI, and feedback - has a huge impact on the culture of the Comm Center. We almost couldn't get Halcyon to stop talking! (in the best way possible - she knows how much we absolutely love her)

We're baaaack!! This is part one of a conversation on culture in the comm center. Joining us are Jeremie Meyer, RPL, Halcyon Frank, ENP, APTD, and Janelle Williams, ENP in a conversation about culture in the comm center. From the staffing crisis to morale to burnout and mental health, we're covering all the bases. Leave your thoughts in the comments and help us grow by sharing on your socials. Thank you for all you do!