Employees are so much more than just employees.

Laurie Shakur, VP, Head of HR at Rakuten USA, has 30 years of experience in human resources and believes leaders have to see those on their teams as whole people if they want to create more effective workplaces.

In this episode, she talks about the poor examples of leadership she’s witnessed, including a shocking lack of compassion when she needed it the most. The silver lining is Laurie learned from those experiences and now champions creating psychologically safe workplaces. Listen to learn more about developing team members and how that tactic can be just as enticing as other forms of compensation.