In this episode, I'm joined by Matt Lutcavage, Vice President of Team Experience and Chief Human Resource Officer at The GIANT Company. Matt shares his experiences and insights from leading large teams in both, operations and HR.

A few takeaways from his story are these:

1. Leaders must understand what the undesireable jobs are in their organizations in order to relate and be able to connect with those performing those needed roles.
2. Performance is often measured by results compared to one's potential, not relative to those around them.
3. Understanding when it's important to give credit vs. take credit for work and successes.

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