The Funsize Show

Hustle: Empathetic Project Management (feat. Rachel Gertz)

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Rachel Gertz, Partner, Systems Consultant & Trainer at Louder than ten discusses some philosophies around project management. And roles and disciplines as teams grow and projects evolve over time.

Discussion points
  • Emotional intelligence: empathy is taught.
  • Be a champion for your team, they are dealing with a lot
  • Should designers PM? Designers need to have empathy too
  • When building teams hire less for fit, and more for the ability to make decisions based on business goals.
  • PM's role needs to be unique because they need to be held accountable for project success/failure. Strategy focus
  • Creative has the load of creativity, is it fair to have the role of asking the hard questions like scope, goals, body language.
    • Links
    • Soap conference (Travis speaks about Design Machines)
    • Collaboration workshop - http://soapconf.com/edu-summit/ (workshop with Travis and Rachel)
    • Design & content conference, Vancouver
    • Fall workshop in Calgary, Canada TBA
    • Article by Mike Davidson, former Design Director at Twitter

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