The Funsize Show

Hustle: The Trust Tree (with Ryan Wilson)


Listen Later

Ryan Wilson is a Product Designer on the Day of Travel Team at Alaska Airlines in Seattle Washington. Ryan stopped by the Funsize studio to talk about how Alaska gets people from point A to point B, designing a holistic experience, building trust in your design team, and why he's adamant about being a lifelong learner.

On this episode we discuss:

  • Design in the airline industry and at Alaska Airlines
  • Complex service design, ecosystems and designing for consistency in digital and analog experiences
  • User research and advocating for your customers in all you do
  • How context should inform your product, design, and the user experience
  • Why developing trust is critical for success, and how good trust leads to opportunities for your team
  • Why process is more important than product, and why invalidating your ideas is as essential as validating them
  • The role of passion in getting work done and doing it well
  • The importance of lifelong learning, and choosing who you learn from
  • Staying mindful of the people that helped you get to where you are now
  • Visit the Funsize Website

    Subscribe to The Funsize Digest

    ...more
    View all episodesView all episodes
    Download on the App Store

    The Funsize ShowBy Funsize

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    32 ratings


    More shows like The Funsize Show

    View all
    Design Life by Charli Prangley, Femke Van Schoonhoven

    Design Life

    128 Listeners

    Good Hang with Amy Poehler by The Ringer

    Good Hang with Amy Poehler

    10,038 Listeners

    Dive Club 🤿 by Ridd

    Dive Club 🤿

    30 Listeners